Trust, Security & Compliance

Data Security

• All data transmitted over TLS 1.2+ encrypted connections (HTTPS)
• Passwords hashed using bcrypt — never stored in plain text
• API keys stored in encrypted environment variables
• Regular dependency audits to patch security vulnerabilities

GDPR & POPIA Compliance

CloudwowX (STRESO GROUP LIMITED) complies with GDPR (EU) and POPIA (South Africa). We collect only data necessary to deliver our services and do not sell personal data to third parties.

SLA Commitments

99.9% uptime target. Support response within 24 hours on business days. Critical issues addressed within 4 hours.

WhatsApp Policy Compliance

WhatsML operates within Meta's WhatsApp Business API and messaging policies. All campaigns must receive prior opt-in from recipients.

Billing Transparency

Subscriptions are $149/month with a 6-month minimum. 3-month written notice required to cancel. No hidden fees.